Smart Urban Governance Models: Global Experiences and Lessons Learned
Keywords:
Smart urban governance, smart city, data-driven management, citizen participation, urban sustainability, thematic analysisAbstract
Objective: This study aimed to systematically review and qualitatively analyze global smart urban governance models to identify their key dimensions, components, and lessons for designing a localized governance framework in developing countries.
Methods and Materials: The research employed a qualitative systematic review approach. Data were collected from 12 peer-reviewed articles retrieved from Scopus, Web of Science, and Google Scholar databases. The inclusion criteria were conceptual relevance to smart urban governance, presence of a defined model or theoretical framework, and publication in reputable international journals. Data were analyzed thematically using Nvivo 14 software, and coding continued until theoretical saturation was achieved. The extracted codes were categorized into main and subthemes.
Findings: Thematic analysis revealed that global smart urban governance models are organized around three core dimensions: data-driven and technological governance, participatory and citizen-centered governance, and sustainable and resilient urban governance. Leading cities such as Amsterdam, Barcelona, and Singapore integrate advanced technologies, data transparency, and citizen participation to enhance urban decision-making. The results also highlighted that balancing technological efficiency with social and ethical values is crucial for sustainable and legitimate governance.
Conclusion: The findings emphasize that effective smart urban governance depends on the integration of data, technology, and human factors. Developing robust legal frameworks for data governance, enhancing citizens’ digital literacy, and embedding environmental sustainability principles into urban policies are essential for achieving inclusive, human-centered smart cities.
Downloads
References
Ahvenniemi, H., Huovila, A., Pinto-Seppä, I., & Airaksinen, M. (2017). What are the differences between sustainable and smart cities? Cities, 60, 234–245.
Allam, Z., & Newman, P. (2018). Redefining the smart city: Culture, metabolism and governance. Smart Cities, 1(1), 4–25.
Angelidou, M. (2017). The role of smart city characteristics in the plans of fifteen cities. Journal of Urban Technology, 24(4), 3–28.
Batty, M., Axhausen, K. W., Giannotti, F., Pozdnoukhov, A., Bazzani, A., Wachowicz, M., ... & Portugali, Y. (2023). Smart cities of the future. The European Physical Journal Special Topics, 214(1), 481–518.
Cardullo, P., & Kitchin, R. (2019). Being a ‘citizen’ in the smart city: Up and down the scaffold of smart citizen participation in Dublin, Ireland. GeoJournal, 84, 1–13.
Chesbrough, H. (2017). The future of open innovation: The evolving face of innovation ecosystems. Research-Technology Management, 60(1), 35–38.
Cugurullo, F. (2020). Urban artificial intelligence: From automation to autonomy in the smart city. Frontiers in Sustainable Cities, 2, 38.
Gil-Garcia, J. R., Zhang, J., & Puron-Cid, G. (2018). Conceptualizing smartness in government: An integrative and multi-dimensional view. Government Information Quarterly, 35(1), 23–32.
Harrison, C., & Donnelly, I. A. (2011). A theory of smart cities. Proceedings of the 55th Annual Meeting of the International Society for the Systems Sciences, 55(1), 1–15.
Hollands, R. G. (2020). Critical interventions into the corporate smart city. Cambridge Journal of Regions, Economy and Society, 13(2), 275–289.
Joss, S., Sengers, F., Schraven, D., Caprotti, F., & Dayot, Y. (2019). The smart city as global discourse: Storylines and critical junctures across 27 cities. Journal of Urban Technology, 26(1), 3–34.
Kitchin, R. (2021). The data revolution: Big data, open data, data infrastructures and their consequences. SAGE Publications.
Komninos, N. (2020). Smart cities and connected intelligence: Platforms, ecosystems and network effects. Routledge.
Lee, J. H., Hancock, M. G., & Hu, M. C. (2022). Towards an effective framework for building smart cities: Lessons from Seoul and Amsterdam. Technological Forecasting and Social Change, 180, 121–137.
Lombardi, P., Giordano, S., Farouh, H., & Yousef, W. (2021). Modelling the smart city performance. Innovation: The European Journal of Social Science Research, 34(3), 1–19.
Martin, C. J., Evans, J., & Karvonen, A. (2021). Smart and sustainable? Five tensions in the visions and practices of the smart-sustainable city in Europe and North America. Technological Forecasting and Social Change, 133, 269–278.
Meijer, A. (2018). Datapolis: A public governance perspective on ‘smart cities’. Perspectives on Public Management and Governance, 1(3), 195–206.
Meijer, A., & Bolívar, M. P. R. (2016). Governing the smart city: A review of the literature on smart urban governance. International Review of Administrative Sciences, 82(2), 392–408.
Meijer, A., & Bolívar, M. P. R. (2022). The future of smart urban governance. Government Information Quarterly, 39(2), 101–124.