Data-Driven Policy Making in Digital Governments
Keywords:
Digital government, data-driven policy making, data governance, evidence-based decision-making, thematic analysisAbstract
Objective: This study aimed to identify and explain the dimensions, requirements, and challenges of data-driven policy making in digital governments through a systematic conceptual review.
Methods and Materials: This qualitative systematic review explored conceptual frameworks of data-driven policy making. The research sample included scholarly articles on data governance, digital government, and evidence-based decision-making. After a systematic search in Scopus, Web of Science, and Google Scholar, twelve relevant and high-quality papers were selected. Data were analyzed thematically using Nvivo 14 software, following open, axial, and selective coding until theoretical saturation was reached.
Findings: Thematic analysis revealed three main themes: “Data and Technological Infrastructure,” “Institutional Capacity and Data Governance,” and “Data-Driven Policy Process.” Each theme included multiple subthemes such as data standardization, data security, leadership and literacy, transparency, predictive analytics, and organizational learning. The results indicated that data-driven policy making requires not only technological readiness but also institutional maturity, ethical frameworks, and cultural adaptation within public organizations.
Conclusion: The study concluded that data-driven policy making, as a core component of digital governance, depends on integrating data technologies with institutional and cultural mechanisms for evidence-based decision-making. Effective implementation requires balancing transparency, privacy, and innovation. These findings offer valuable insights for policymakers seeking to design data governance frameworks, improve public decision-making, and enhance public trust.
Downloads
References
Bhatti, A., Akram, H., Basit, H., & Siddiqui, D. (2022). Data analytics capabilities and public sector performance: Evidence from digital governance transformation. Government Information Quarterly, 39(3), 101713.
Davies, T. (2019). Open data in practice: Technological, organizational, and political dimensions. Routledge.
Desouza, K. C., & Jacob, B. (2017). Big data in the public sector: Lessons for practitioners and scholars. Administration & Society, 49(7), 1043–1064.
Ingrams, A. (2020). Data-driven decision making in digital government: An empirical analysis of challenges and benefits. Public Administration Review, 80(5), 828–839.
Janssen, M., & Helbig, N. (2018). Innovating and changing the policy-cycle: Policy-makers be prepared! Government Information Quarterly, 35(4), 549–559.
Janssen, M., & Kuk, G. (2016). The challenges and limits of big data algorithms in policy making. Government Information Quarterly, 33(3), 371–377.
Janssen, M., Matheus, R., Longo, J., & Weerakkody, V. (2017). Transparency-by-design as a foundation for open government. Transforming Government: People, Process and Policy, 11(1), 2–20.
Kitchin, R. (2014). The data revolution: Big data, open data, data infrastructures and their consequences. SAGE Publications.
Kim, S., & Zhang, J. (2021). Algorithmic governance and public decision-making: The role of data science skills in government. Information Polity, 26(3), 327–340.
Meijer, A. (2021). Data-driven governance in the digital age: A public management perspective. Public Management Review, 23(12), 1845–1861.
Mergel, I. (2019). Data-driven government: Using analytics to make public services smarter. Public Administration Review, 79(6), 837–844.
Misuraca, G., & Savoldelli, A. (2017). Big data for policy making: Great expectations, but with limited progress? European Journal of ePractice, 25, 13–28.
OECD. (2021). The path to becoming a data-driven public sector. OECD Publishing.
Sun, T. Q., & Medaglia, R. (2019). Mapping the challenges of artificial intelligence in the public sector: Evidence from public healthcare. Government Information Quarterly, 36(2), 368–383.